
Benefits beyond the obviousĮach tiered meeting is an opportunity for the team to reflect on the past 24 hours, review overdue items, and look forward to the next few days. And if you want to get started, then start today. Frontline tiered meetings are no harder than this! If 9 year olds can do it, your frontline teams can do it.

After the game ends, the coach thanks them for their efforts. At half-time they review their behaviors and adjust. Within a few minutes the coach sets expectations, positions and plans are discussed, concerns raised and then they’re set. Consider this: my 9 year old’s basketball team meet for a few minutes at the start of each game. So everyone should be doing them, but what if your frontline teams aren’t ready? I’ll challenge that thinking. Organizations that don’t have daily tiered meetings risk losing ground on any previous improvement gains. Regularly meeting at the team level builds a foundation of accountability, a continuous improvement mindset and helps progress sustained Lean transformation. These are a series of fast-paced, stand-up team meetings that aim to bring all teams in alignment with organizational goals. This is most appropriately achieved through tiered meetings, or huddles. To engage teams and keep them on track, they should be empowered to actively contribute to strategy execution.


After all, there’s no point in accelerating in the wrong direction. That is, if they are contributing to areas of strategic importance. When they collectively contribute a little bit more, the overall performance boost across the organization is significant. The frontline are the bulk of your workforce.
